Assistant Manager - Lead Teams, Elevate Service & Growth

Flow Sports Personnel Ltd

Crawley

On-site

GBP 30,000 - 36,000

Full time

5 days ago
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Benefits offered by this job

Monthly bonus scheme
Centre profits share
50% off food
Optional pension
28 days holiday
Additional holiday with service
One in four weekends off
Training and development
Free bowling/golf vouchers
Food/drink discount for friends
Employee Assistance Programme
Well-being training
Healthcare cash plan
Long service awards
Barnardo's donation on induction
Enhanced leave benefits
Flexible working

Job summary

Flow Sports Personnel Ltd is recruiting an Assistant Manager for a busy leisure operation. You will coach and mentor the team on shift, ensure a safe, fun customer experience, and stay hands-on across front and back of house.

You will support the General Manager with back-of-house duties, drive financial targets, and uphold exceptional service standards in a fast-paced centre. Nights and weekends are required.

Qualifications

  • minimum of twelve months' management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
  • be passionate about customer service
  • evidence of inspiring and developing large teams
  • be willing to work nights and weekends
  • have ambition for success

Responsibilities

  • Coaching and mentoring the team on shift
  • Ensuring the centre is a safe and fun environment for customers
  • Hands-on across all areas of the busy centre
  • Support the General Manager with back of house duties and run front of house operations
  • Deliver financial targets and service standards

Skills

People management
Customer service
Team development
Willingness to work nights weekends

Job description

Flow Sports Personnel Ltd is recruiting an Assistant Manager for a busy leisure operation. You will coach and mentor the team on shift, ensure a safe, fun customer experience, and stay hands-on across front and back of house.

You will support the General Manager with back-of-house duties, drive financial targets, and uphold exceptional service standards in a fast-paced centre. Nights and weekends are required.

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