Deputy Centre Manager — Fast-Track to General Manager

Flow Sports Personnel Ltd; Cheltenham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Salary bonus scheme

40-hour contract

Staff discount

Pension option

28 days holiday

Progression plan

Wellbeing benefits

Company events

Training and development

Job summary

Flow Sports Personnel Ltd is recruiting a Deputy Manager for a client in the leisure sector. You will be at the centre of the customer and team experience, taking accountability in the absence of the General Manager and progressing towards the General Manager in Waiting programme.

The role is varied and hands-on, including coaching the team, maintaining a safe, fun environment for customers, and delivering strong service standards while supporting back-of-house operations.

Qualifications

• Minimum of eighteen months experience in a customer-facing management role (ideally leisure, hospitality or retail).
• Proven track record delivering on financial targets and driving sales.
• Passion for people and developing your team.

Responsibilities

• Coach and mentor the team on shift.
• Ensure the centre is a safe and fun environment for customers.
• Support General Manager with front- and back-of-house duties.
• Deliver financial targets and service standards.

Skills

People management

Coaching

Customer service

Team development

Job description

Flow Sports Personnel Ltd is recruiting a Deputy Manager for a client in the leisure sector. You will be at the centre of the customer and team experience, taking accountability in the absence of the General Manager and progressing towards the General Manager in Waiting programme.

The role is varied and hands-on, including coaching the team, maintaining a safe, fun environment for customers, and delivering strong service standards while supporting back-of-house operations.