Assistant Manager: Growth, Leadership & Flexible Hours

Flow Sports Personnel Ltd; High Wycombe; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Salary plus monthly bonus scheme

40-hour contract

Additional pay for extra shifts

Centre profits bonus (half yearly)

50% off food while working

Optional pension plan

28 days holiday

Length of service extra holidays

One in four weekends off

Ongoing training and fast track career

Monthly bowling/golf vouchers

30% discount on food/drink for you and

Employee Assistance Programme (EAP)

Job summary

Flow Sports Personnel Ltd seeks an Assistant Manager for a fast-paced leisure operation. You will coach and mentor the team, maintain the centre’s high standards, and be hands-on across all areas of the busy site. You will back the General Manager in back-of-house duties and run an exceptional front-of-house operation.

You will drive financial targets and service standards, with a strong focus on customer experience and team development in a lively environment.

Qualifications

• A minimum of twelve months' management experience in a fast paced, customer-facing environment.
• Passion for customer service and ability to inspire large teams.
• Willingness to work nights and weekends; ambitious for success.

Responsibilities

• Coaching and mentoring the team on shift and ensuring best standards.
• Hands-on across all areas of the busy centre and safe, fun environment.
• Support the General Manager with back of house duties and front of house operations.
• Deliver financial targets and service standards.

Skills

Management experience

Customer service

Team leadership

Night and weekend work

Ambition for success

Job description

Flow Sports Personnel Ltd seeks an Assistant Manager for a fast-paced leisure operation. You will coach and mentor the team, maintain the centre’s high standards, and be hands-on across all areas of the busy site. You will back the General Manager in back-of-house duties and run an exceptional front-of-house operation.

You will drive financial targets and service standards, with a strong focus on customer experience and team development in a lively environment.