Assistant Manager: Lead Teams, Elevate Care & Store Ops

The Boots Company PLC; Belfast City District; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Employee discount across Boots and its

Discretionary annual bonus

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Wellbeing support

Job summary

The Boots Company PLC is seeking an Assistant Manager to lead a store team, deliver strong performance and exceptional customer care. You will coach your team, manage day‑to‑day operations and ensure compliance, safety and high standards across the shop floor.

You will drive stock availability, cost control and audits while using data to spot opportunities and improve commercial results. This role is hands‑on and focused on people, performance and operations.

Qualifications

• Experience leading a team in a customer-facing environment.
• Proven ability to take ownership of performance and drive a team to deliver results.
• Able to inspire and coach others, and manage performance.
• Strong organisational skills, including planning rotas, managing absence and prioritising workload.
• Clear understanding of compliance, safety and operational standards.
• Collaborative personality, able to succeed in a team-centered environment.
• Confidence using systems, reports and data to make decisions.

Responsibilities

• Lead your team to deliver strong performance while providing great care to customers and patients.
• Create a positive, supportive team environment where people feel confident, capable and motivated.
• Coach, develop and line manage your team through regular conversations, feedback and clear expectations and goals.
• Be responsible for the day-to-day running of the store, including planning, scheduling, staffing and prioritising workload.
• Maintain high standards across the store — ensuring it is clean, safe and easy to shop.
• Take ownership of stock availability, cost control and loss prevention.
• Ensure the store is always safe, legal and compliant by completing audits, checks and risk assessments.
• Use data, reports and in-store insight to identify opportunities and take action.
• Lead the store confidently in the absence of the Store Leader, taking accountability for decisions and performance.

Skills

Team leadership

Customer facing

Ownership & accountability

Coaching & development

Organisational planning

Compliance & safety

Data & systems literacy

Education

NVQ2 in Pharmacy Services (or UK equivalent)

Job description

The Boots Company PLC is seeking an Assistant Manager to lead a store team, deliver strong performance and exceptional customer care. You will coach your team, manage day‑to‑day operations and ensure compliance, safety and high standards across the shop floor.

You will drive stock availability, cost control and audits while using data to spot opportunities and improve commercial results. This role is hands‑on and focused on people, performance and operations.