Assistant Manager — Lead Teams, Drive KPIs & Experience

Starbucks Corp.; Greater London; Sur place; GBP 29 000 - 36 000; Plein temps

Avantages offerts par ce poste

28 days holiday

Free drinks and food on shift

Bean stock options for all partners

Comprehensive training and Starbucks G

Global Academy access

Partner discounts (food, beverages,Mer

Life assurance

Employee Assistance Programme

Résumé du poste

Starbucks in Greater London is seeking an Assistant Manager to lead store teams, drive commercial results and deliver outstanding customer experiences. You’ll own operational standards, partner engagement, and KPIs while guiding shifts and coaching colleagues to excellence.

You’ll thrive in a dynamic, customer-focused setting, translating data into action and supporting new product launches, health & safety, and compliance across the store.

Qualifications

• Experience leading a team in fast-paced retail or hospitality.
• Ability to translate metrics into actions and manage priorities.
• Strong communication and coaching skills.

Responsabilités

• Lead shifts to deliver commercial results and world-class customer experience.
• Own KPIs such as labour efficiency, waste reduction, and sales performance.
• Coach partners, provide feedback and recognise achievements.
• Act as duty manager during shifts and ensure standards are met.

Connaissances

Leadership

Customer focus

Commercial acumen

Description du poste

Starbucks in Greater London is seeking an Assistant Manager to lead store teams, drive commercial results and deliver outstanding customer experiences. You’ll own operational standards, partner engagement, and KPIs while guiding shifts and coaching colleagues to excellence.

You’ll thrive in a dynamic, customer-focused setting, translating data into action and supporting new product launches, health & safety, and compliance across the store.