Assistant Manager: Lead Shifts, Drive Sales & Service

Starbucks EMEA; Birmingham; Vor Ort; GBP 18.000 - 21.000; Vollzeit

Benefits dieser Stelle

28 days holiday a year (including Bank

Free drinks on shift

Bean stock options for all partners

Comprehensive training and Starbucks

Discounts with local and national ret…

Life assurance

Home Sweet Loan

Employee Assistance Programme

Recognition schemes and monetaryAwards

Great long-term career opportunities

Zusammenfassung

Starbucks is seeking an Assistant Manager to lead a store team, drive commercial results and deliver exceptional customer experiences. You will manage shifts, coach partners, and own KPIs while upholding brand standards and operational excellence.

This role offers a clear pathway for progression toward Deputy Store Manager/Store Manager, with comprehensive training and benefits as part of the Starbucks store leadership team.

Qualifikationen

• Experience leading a team in a dynamic, fast-paced retail or hospitality environment.
• Ability to translate metrics into actions and drive commercial results.
• Strong people leadership and coaching skills.

Aufgaben

• Lead shifts to deliver commercial results and world-class customer experience.
• Own KPIs such as labour efficiency, waste reduction and sales performance.
• Ensure shifts are staffed with planned roles and routines.
• Coach partners, provide feedback and recognise achievements.
• Act as duty manager when scheduled, responsible for operational decisions.
• Maintain brand and operational standards and embed new initiatives.

Kenntnisse

Leadership

Team management

Customer focus

Data-driven decisions

Jobbeschreibung

Starbucks is seeking an Assistant Manager to lead a store team, drive commercial results and deliver exceptional customer experiences. You will manage shifts, coach partners, and own KPIs while upholding brand standards and operational excellence.

This role offers a clear pathway for progression toward Deputy Store Manager/Store Manager, with comprehensive training and benefits as part of the Starbucks store leadership team.