Assistant Manager - Lead Fast-Casual Ops & Guest Experience

Five Guys; Botany Bay; Vor Ort; GBP 30.000 - 38.000; Vollzeit

Benefits dieser Stelle

Bonus up to 15% of annual salary

Secret Shopper bonus up to £2,000

Long service Love2Shop vouchers 5y £5,

33 Days paid holiday

Paid breaks

Free burgers, fries and shakes onShift

Life assurance

Wellbeing app Stream

Zusammenfassung

Five Guys in the United Kingdom is seeking an Assistant Manager to work with the General Manager, leading shifts, coaching teams and driving sales while upholding Five Guys standards and guest experience.

You will own P&L at store level, manage costs, monitor food safety and hygiene, and develop talent to sustain a high-energy, customer‑focused operation. You’ll mentor staff, resolve issues quickly and ensure every shift reflects our values and delivers exceptional service.

Qualifikationen

• 1–2 years management experience in a high-volume hospitality or QSR environment.
• Track record of driving guest satisfaction and operational excellence.
• Experience assisting with P&L management and cost control.

Aufgaben

• Lead front-of-house and kitchen shifts, setting high standards of service.
• Support General Manager and coach teams to achieve profitability and customer satisfaction.
• Drive sales opportunities while controlling labour and waste.
• Ensure compliance with Food Safety and Health & Safety standards.

Kenntnisse

Management experience

Leadership

Customer service

P&L awareness

Cost control

Jobbeschreibung

Five Guys in the United Kingdom is seeking an Assistant Manager to work with the General Manager, leading shifts, coaching teams and driving sales while upholding Five Guys standards and guest experience.

You will own P&L at store level, manage costs, monitor food safety and hygiene, and develop talent to sustain a high-energy, customer‑focused operation. You’ll mentor staff, resolve issues quickly and ensure every shift reflects our values and delivers exceptional service.