Assistant Manager: High-Energy, Profit-Driven Leader

Five Guys; Liverpool; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

An achievable bonus scheme worth up to

Up to £2,000 Secret Shopper bonus

Life assurance

Pension scheme

Free meals on shift

Employee discount

Job summary

Five Guys Liverpool is seeking an Assistant Manager to partner with the General Manager in delivering exceptional guest experiences and strong store results. You’ll lead shifts, coach teams, manage costs and ensure every burger and fry meets our standards.

Ideal candidates bring 1–2 years of hospitality leadership, a passion for customer service, and the ability to drive profitability while maintaining Five Guys values and a safe, clean dining area for our guests.

Qualifications

• At least 1–2 years of management experience in a high-volume hospitality or QSR setting.
• Proven ability to lead, coach and motivate teams to deliver great guest experiences.
• Experience with P&L, cost control and inventory management.
• Flexible to work evenings, weekends and holidays as required.

Responsibilities

• Lead, inspire and coach restaurant teams to deliver excellent customer service.
• Support the General Manager in driving profitability and sales opportunities.
• Oversee shift operations to ensure smooth service and compliance with food safety standards.
• Resolve guest concerns promptly and maintain a positive Five Guys experience.

Skills

Management experience

Leadership

Guest experience focus

P&L awareness

Hospitality industry experience

Tools

POS systems

Job description

Five Guys Liverpool is seeking an Assistant Manager to partner with the General Manager in delivering exceptional guest experiences and strong store results. You’ll lead shifts, coach teams, manage costs and ensure every burger and fry meets our standards.

Ideal candidates bring 1–2 years of hospitality leadership, a passion for customer service, and the ability to drive profitability while maintaining Five Guys values and a safe, clean dining area for our guests.