Assistant Manager - Fragrance

The Fragrance Shop Southport; Sefton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading fragrance retailer in Sefton is seeking a passionate Assistant Manager to support store management. You'll lead a team, resolve customer queries, and ensure product presentation. The role requires at least one year of supervisory experience and strong communication skills. The position offers competitive salary and opportunities for training and progression.

Benefits

Competitive Salary

Merchandise discount

Exciting store incentives

Industry leading training and development programmes

Progression Pathways

Qualifications

• A minimum of one-year experience within a Supervisor/Management capacity.
• Excellent time management skills.
• Strong verbal and written communication skills.

Responsibilities

• Help to manage a team of consultants by training, coaching, delegating and empowering them.
• Take a lead role in resolving customer questions and queries.
• Ensure that all products are presented/displayed to their best advantage.
• Ensure that all products are correctly coded, priced, and accurate POS is used.
• Actively promote the company and role in the local marketplace.

Skills

Customer service focused

Adaptable with a ‘can do’ attitude

Strong communication and interpersonal skills

Education

GCSE level or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Overview

The Fragrance Shop are now on the lookout for a passionate, ambitious and experienced Assistant Manager to join the team and support with the day to day store management.

Role Overview: Responsible for helping the Store Manager manage the store by providing excellent customer service whilst ensuring sales are maximised at every opportunity and establishing efficient methods of operation. This position is hands-on and will play a pivotal part in staff training and development.

Responsibilities

• Help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service.
• Take a lead role in resolving customer questions and queries.
• Following guidelines, ensure that all products are presented/displayed to their best advantage.
• Ensure that all products are correctly coded, priced and accurate POS is used.
• Actively promote the company and role in the local marketplace.
• Continue to develop self and role by studying relevant training materials and store information.
• This role is contracted to 24 hours per week.

Skills/Experience/Knowledge (Qualifications)

• A minimum of one-year experience within a Supervisor/Management capacity.
• Educated to GCSE level or equivalent.
• Excellent time management skills.
• Strong verbal and written communication skills.
• IT skills, Microsoft Outlook, Word and Excel.

Required Skills

• Customer service focused.
• Adaptable with a ‘can do’ attitude.
• Strong communication and interpersonal skills.

Benefits

• Competitive Salary.
• Merchandise discount.
• Exciting store incentives.
• Industry leading training and development programmes.
• Progression Pathways.