Assistant Manager

Pet Family Limited; Aylesbury; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% in Dogwood Salons

Continuous and extensive training and‑

Bonus scheme for all members of our 팀

Tools and support to help manage well‑

Shirts and Jumpers provided

Job summary

Pets Corner in Aylesbury is seeking an Assistant Manager for a permanent, full-time role working 33 hours across 5 days. You will lead a team, drive sales, and uphold store standards while delivering excellent customer service and building lasting relationships with customers and their pets.

You’ll train using our curriculum, manage stock and merchandising, and take responsibility for opening/closing duties. The role includes staff discounts, a bonus scheme, and wellbeing support.

Qualifications

• A genuine interest in Pets Corner vision, products and values.
• Strong team focus with ability to lead and motivate others.
• Willing to build strong relationships with customers and their pets.
• Thirst for continued personal training and development.
• Willingness to learn and grow knowledge.
• Drive and determination to work as part of a busy team and on own initiative.

Responsibilities

• Delivering exceptional customer service
• Going the extra mile for every customer
• Recommending the right products or services for our customers needs
• Maximising sales and performance by identifying improvements
• Leading by example with hands-on team motivation and training
• Maintaining store/product presentation to high standards
• Keeping pricing, promotions and merchandising up to date
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory through deliveries, stocktakes and monitoring losses

Skills

Team leadership

Customer service

Relationship building

Training & development

Initiative

Communication

Job description

£12.87 per hour

Permanent

Full-time

Part time - 33 hours over 5 days a week.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Aylesbury.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going 'the extra mile' for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.