Assistant Manager

Shepherd Neame Limited; Swanley; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Tips share

Early wage withdrawal

Food & drink discount 25%

Overnight stay discount 25%

Shop discounts (Visitor Centre)

Mental health platform

Pension plan

Career development

Flexible working hours

Job summary

Shepherd Neame’s Sun Inn in Faversham, Kent, is seeking an Assistant Manager to support the General Manager, lead the team, and deliver outstanding hospitality. This permanent, full-time role offers the chance to progress within Britain’s oldest brewer family.

You’ll run day‑to‑day operations, train staff, manage stock and costs, ensure health and safety, handle guest queries, and contribute ideas to improve service while upholding our values of Sheps Spirit, Pride and Passion, and Working

Qualifications

• We’re looking for behaviours that make a great Assistant Manager – you inspire confidence and guide others positively.
• Sheps Spirit – you bring enthusiasm and a passion for hospitality.
• Pride & Passion – you take ownership and pride in delivering results and go the extra mile to make guests feel valued.
• Authenticity – you stay calm and proactive when things get busy.

Responsibilities

• Support the General Manager in day-to-day operations, including opening and closing duties.
• Lead and motivate the team to deliver exceptional service and uphold company standards.
• Assist with staff training, development, and performance management.
• Manage stock control, ordering, and cost efficiency.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle customer queries and resolve issues promptly and professionally.
• Contribute ideas to improve service and business performance.

Skills

Team leadership

Hospitality passion

Guest service

Collaborative

Job description

Assistant Manager

Sun Inn

Employment type: Full Time
Contract: Permanent
Salary: 34445 per annum

Assistant Manager – Support and Lead with Britain’s Oldest Brewer!

At Shepherd Neame, we know that great leadership creates memorable experiences. As an Assistant Manager, you’ll play a key role in supporting the General Manager to run the pub efficiently, lead the team, and deliver outstanding hospitality. This is an exciting opportunity for someone with a passion for people and a drive to progress in hospitality management.

Where You’ll Be Working

Just a short stroll from the Shepherd Neame brewery in the historic medieval market town of Faversham, Kent, the Sun Inn is a busy pub and restaurant that oozes history, charm and character. Dating back to the 14th century, the Sun Inn still has a very traditional feel, boasting its original inglenook fireplaces and oak beams. It also has 12 newly refurbished en-suite bedrooms which boast contemporary style and the latest facilities, while also retaining their historic character.

What You’ll Do

• Support the General Manager in day-to-day operations, including opening and closing duties.
• Lead and motivate the team to deliver exceptional service and uphold company standards.
• Assist with staff training, development, and performance management.
• Manage stock control, ordering, and cost efficiency.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle customer queries and resolve issues promptly and professionally.
• Contribute ideas to improve service and business performance.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a great Assistant Manager – you inspire confidence and guide others positively.

• Sheps Spirit – you bring enthusiasm and a passion for hospitality.
• Pride & Passion – you take ownership and pride in delivering results and go the extra mile to make guests feel valued.
• Authenticity – you stay calm and proactive when things get busy.
• Working Together – you enjoy working collaboratively and supporting colleagues.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity—values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Assistant Manager

Sun Inn

Permanent

34445 per annum