Hospitality Team Leader, Pub Ops

Royal Tankerton; Ospringe; On-site; GBP 29,000 - 40,000; Full time

Benefits offered by this job

Competitive hourly pay plus tips

Early wage withdrawal scheme

25% discount on food and drink at Sun/

25% discount on overnight stays at Sun

Shop discounts via Sun Inn Visitor & H

Workplace Mental Health Platform

Company pension plan

Career development opportunities

Flexible working hours

Job summary

Shepherd Neame's Sun Inn in Faversham, Kent, is recruiting an Assistant Manager to assist the General Manager in daily operations, lead the team, and drive outstanding hospitality. The role offers progression within Britain’s oldest brewer and a vibrant pub environment.

You will be part of a team delivering high standards, managing stock and costs, and ensuring health and safety compliance while mentoring staff and enhancing guest experiences.

Qualifications

• Sheps Spirit – enthusiasm and a passion for hospitality.
• Pride & Passion – ownership and pride in delivering results and guest satisfaction.
• Authenticity – calm and proactive under pressure.

Responsibilities

• Support the General Manager in day-to-day operations, including opening and closing duties.
• Lead and motivate the team to deliver exceptional service and uphold company standards.
• Assist with staff training, development, and performance management.
• Manage stock control, ordering, and cost efficiency.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle customer queries and resolve issues promptly and professionally.
• Contribute ideas to improve service and business performance.

Job description

Shepherd Neame's Sun Inn in Faversham, Kent, is recruiting an Assistant Manager to assist the General Manager in daily operations, lead the team, and drive outstanding hospitality. The role offers progression within Britain’s oldest brewer and a vibrant pub environment.

You will be part of a team delivering high standards, managing stock and costs, and ensuring health and safety compliance while mentoring staff and enhancing guest experiences.