Assistant Manager

Pets Corner Uk; Staines-upon-Thames; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Training and development

Bonus scheme

Wellbeing support

Uniform provided

Job summary

Pets Corner UK is seeking an Assistant Manager to lead a busy retail team in our stores. You will drive exceptional customer service, coach staff, and ensure top-notch product presentation.

Responsibilities include sales leadership, inventory control, stock checks and maintaining pricing and promotions. A strong focus on customer wellbeing and team development is essential for success in this role.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team focus with ability to lead and motivate others.
• Excellent communication skills.
• Passion for delivering excellent customer service.
• Willingness to build relationships with customers and their pets.
• Desire for ongoing personal training and development.
• Willingness to learn and grow knowledge.
• Ability to work in a busy team and take initiative.

Responsibilities

• Deliver exceptional customer service to every customer.
• Go the extra mile to meet customer needs.
• Recommend the right products or services for customers.
• Maximise sales and performance by identifying improvements.
• Lead by example, training and developing the team using the Pets Corner curriculum.
• Maintain high standards of store and product presentation.
• Keep pricing, promotions and merchandising up to date.
• Handle key holding duties and opening/closing of the store.
• Maintain accurate inventory through deliveries, stocktakes and investigating stock losses.

Skills

Customer service

Team leadership

Communication

Merchandising

Inventory management

Job description

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.