Assistant Manager

Pets Corner Uk; Eastleigh; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% staff discount in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Wellbeing support

Uniform provided

Job summary

Pets Corner Uk in Eastleigh, United Kingdom, is seeking an Assistant Manager to lead day-to-day store operations, deliver outstanding customer service, and drive sales with a hands-on, people-first approach.

You will train and motivate the team using our Pets Corner Curriculum, maintain high store standards and merchandising, manage stock and opening/closing duties, and nurture strong relationships with customers and their pets.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team focus with ability to lead and motivate others.
• Excellent communication skills.
• Passion for excellent customer service.
• Willing to build strong relationships with customers and their pets.
• Willingness to learn and develop.
• Drive and determination to work as part of a busy team and under your own initiative.

Responsibilities

• Deliver exceptional customer service.
• Go the extra mile for every customer.
• Recommend the right products or services for our customers' needs.
• Maximise sales and performance by identifying improvements.
• Lead and motivate the team using our Pets Corner Curriculum.
• Maintain high store and product presentation standards.
• Keep pricing, promotions and merchandising up to date.
• Open and close the store, including key holding responsibilities.
• Maintain accurate inventory through stock deliveries and stock takes.

Skills

Customer service

Team leadership

Communication

Staff training

Relationship building

Initiative

Willingness to learn

Job description

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.