Assistant Manager

Pets Corner Uk; England; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Training and development

Bonus scheme

Wellbeing support

Shirts and jumpers provided

Job summary

Pets Corner UK is seeking an Assistant Manager to lead a busy store team and deliver outstanding customer service. You will train staff using the Pets Corner Curriculum, maintain store standards, manage stock, and drive sales through promotions and product recommendations.

Strong communication and a genuine interest in pets are essential for success. You will work closely with colleagues to open/close duties, monitor pricing, and ensure a positive shopping experience for every customer and their

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team focus with ability to lead and motivate others.
• Excellent communication skills.
• Passion for excellent customer service.
• Willingness to build relationships with customers and their pets.
• Desire for continued personal training and development.
• Willingness to learn and grow knowledge.
• Ability to work as part of a busy team with initiative.

Responsibilities

• Deliver exceptional customer service.
• Going 'the extra mile' for every customer.
• Recommend the right products or services for customers' needs.
• Maximise sales and performance by identifying improvements.
• Lead by example with a hands-on approach to train and develop the team.
• Maintain high standards of store and product presentation.
• Keep pricing, promotions and merchandising up to date.
• Open and close the store as a key holder.
• Maintain accurate inventory with deliveries and stocktakes.

Skills

Team leadership

Communication

Customer service

Relationship building

Willingness to learn

Initiative

Job description

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.