Assistant Manager

Pets Corner Uk; Marlborough; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% staff discount at Dogwood Salons

Continuous training and development

Bonus scheme for team members

Wellbeing support

Job summary

Pets Corner UK is seeking an Assistant Manager to lead a busy store, deliver outstanding customer service, and drive sales through great product knowledge and team leadership. You will train and motivate your team using our Pets Corner Curriculum, manage stock, pricing and merchandising, and ensure smooth opening and closing procedures while upholding our high standards.

We offer 35% staff discount on accessories, 25% on food, 20% at Dogwood Salons, ongoing training, and a supportive environment

Qualifications

• Genuine interest in Pets Corner vision and values
• Strong team focus with ability to lead and motivate others
• Excellent communication skills
• Passion for customer service
• Desire to learn and develop professionally
• Drive to work in a busy team and take initiative

Responsibilities

• Deliver exceptional customer service
• Go the extra mile for every customer
• Recommend right products/services for customers
• Maximise sales by identifying improvements
• Lead and develop the team using Pets Corner Curriculum
• Maintain store and product presentation standards
• Keep pricing, promotions and merchandising up to date
• Handle opening/closing duties
• Maintain accurate inventory and stock checks

Skills

Team leadership

Customer service

Communication skills

Motivation

Willingness to learn

Job description

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Excellent communication skills
• A passion for excellent customer service
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.