Assistant Manager

St Austell Brewery; Polzeath; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

30% off food and drink

50% off overnight stays

Tips

Bonus Scheme

Discount scheme across retailers

Cycle to work scheme

Learning and development opportunities

Career progression

Meal provided for shifts over 6 hours

Flexible working

Paid time off to volunteer

Job summary

St Austell Brewery is looking for a motivated individual to lead a team at The Oystercatcher, a popular bar and restaurant in Polzeath, England. Your role will involve supporting the General Manager, ensuring excellent service, and overseeing a dedicated team committed to quality food and customer satisfaction.

Offering opportunities for career progression, learning, and discounts, this position is perfect for someone looking to develop their hospitality career.

Qualifications

• Ability to motivate team members effectively.
• Experience in a similar role is essential.
• Competence in health and safety regulations.

Responsibilities

• Support General Manager in daily operations.
• Ensure high service standards and customer satisfaction.
• Manage team and oversee quality food production.

Skills

Team motivation

Customer service skills

Ability to manage cash and admin

Health and safety knowledge

Job description

The Oystercatcher is a contemporary bar and restaurant with comfy accommodation that enjoys an enviable outlook over Polzeath Beach and out to sea, from both inside and across its spectacular al fresco space.

You’ll be working at a scenic pub that’s popular among families, couples, and surfers seeking a delicious bite to eat following a session on the waves or a day out exploring Cornwall’s dramatic north coast.

This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.

About You

• Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
• Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
• Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
• You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
• You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
• Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
• A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
• You know health and safety regulations like the back of your hand.
• Team members see you as an inspiring role model and know they can depend on you for support and development.
• You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.

What We Offer You In Return

• 30% off food and drink in our pubs
• 50% off overnight stays in our pubs
• Tips
• Bonus Scheme
• Discount scheme across hundreds of retailers
• Cycle to work scheme on select roles
• Learning and development opportunities
• Career progression
• Meal provided for shifts over 6 hours (up to the value of £10)
• Family-friendly policies
• Flexible working
• Paid time off to volunteer

Additional Info

If you would like more information please email [e-mail]

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.

Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.