Assistant Manager

St Austell Brewery; Padstow; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

30% off food and drink

50% off overnight stays

Tips

Bonus Scheme

Cycle to work scheme

Learning and development opportunities

Family-friendly policies

Flexible working

Job summary

St Austell Brewery is seeking a motivated leader for The Shipwrights pub in Padstow. This role requires overseeing operations in the General Manager's absence and ensuring exceptional customer experiences. A passion for hospitality and team development is essential.

Located in a scenic area, this role includes opportunities for career progression and a variety of employee perks, including discounts and a flexible working environment.

Qualifications

• Experience in a similar pub management role.
• Ability to inspire and develop teams.
• Strong organizational and communication skills.

Responsibilities

• Oversee daily operations when General Manager is away.
• Ensure a high level of customer service.
• Support and develop team members.

Skills

Team motivation

Customer service excellence

Health and safety knowledge

Attention to detail

Job description

The Shipwrights is a charming, traditional pub that was originally built to serve the fishermen and tradespeople of Padstow’s historic and bustling port. You’ll be working in Cornwall’s foodie capital; a serene location that’s perfect for getting out on the water, exploring the estuary, and navigating the surrounding coastline. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager.

About You

• Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
• Creating a warm welcome to guests comes naturally, ensuring experiences delight from the get-go.
• Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards.
• You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
• Oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
• Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
• A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
• You know health and safety regulations well.
• Team members see you as an inspiring role model and trust you for support and development.
• You take pride in your own development and aim to become a General Manager one day.

What We Offer You In Return

• 30% off food and drink in our pubs
• 50% off overnight stays in our pubs
• Tips
• Bonus Scheme
• Discount scheme across hundreds of retailers
• Cycle to work scheme on select roles
• Learning and development opportunities
• Career progression
• Meal provided for shifts over 6 hours (up to the value of £10)
• Family‑friendly policies
• Flexible working
• Paid time off to volunteer

Additional Info

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.

Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.