Assistant Manager

The Air Ambulance Service Limited; Oakham; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Enhanced annual leave

Annual leave purchase options

Enhanced sick pay

Life assurance

Blue Light Card eligibility

Employee Assistance Programme

EDI networks participation

Job summary

The Air Ambulance Service Limited invites applications for an Assistant Manager to support the Oakham Home Store. This 16-hour-per-week role is a one-year fixed-term contract ending 12 October 2027, offering a purpose-driven career in a charity focused on saving lives.

You will lead, motivate and develop volunteers and staff, maximise store performance, manage cash handling, and stay aligned with TAAS values and governance. A supportive team and inclusive workplace await.

Qualifications

• Demonstrable evidence of behaviour in line with TAAS core values.
• Able to demonstrate effective people management experience.
• Collaborative approach to achieving departmental objectives.
• Passion for the work TAAS does.
• Organisational skills and time management.
• Confidence in talking about the organisation's work.
• Ability to understand issues related to working with volunteers.
• Proven customer care skills.
• IT skills and business online experience.
• Understanding of financial and numerical information.
• Experience in cash handling and online stock control.
• Creativity and flair for presenting items.
• Ability to keep up with retail trends and use initiative for positive results.

Responsibilities

• To assist and support the shop manager to maximise sales and profits of your shop.
• Support the guiding and managing of both employees and volunteers to achieve specific goals and objectives.
• Help to provide direction, support, and motivation to the team, delegating tasks and monitoring progress.
• Proactively support personal and professional development of the team.
• Assist in running the shop autonomously, ensuring delivery of a profitable and customer-focused shop.

Skills

People management

Volunteer management

Cash handling

Customer care

IT skills

Stock control

Budgeting

Retail trends

Tools

POS/retail software

Job description

Join Our Lifesaving Team

Assistant Manager

Full Job Description

For a full copy or our job description,

Location: Oakham

Hours: 16

Please note, this is a one year Fixed Term Contract, ending on 12th October 2027

We're on the lookout for an Assistant Manager to support the Oakham Home Store

If you're looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you've been waiting for!

What We Offer

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Visit our website - www.theairambulanceservice.org.uk

What You'll Be Doing

To assist and support the shop manager to maximise sales and profits of your shop. Support the guiding and managing of both employees and volunteers to achieve specific goals and objectives. Help to provide direction, support, and motivation to the team members, delegating tasks, monitoring progress, and ensuring effective communication within the team. Proactively support and encourage both personal and professional development of the team. Assist in running the shop autonomously, ensuring delivery of a profitable and customer-focused shop.

What We're Looking For

Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.

Able to demonstrate effective people management experience

Collaborative approach to achieving departmental and wider organisational objectives

Passion for the work that TAAS does

Organizational skills and time management

Confidence in talking about the work of the organization

Ability to understand issues related to working with volunteers

Proven customer care skills

IT skills and business online experience

Understanding of financial and numerical information

Experience in cash handling and online stock control

Creativity and flair for presenting items

Ability to keep up with retail trends and use initiative for positive results.

What's In It For You

At TAAS, you'll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork - and we're proud of our inclusive, supportive culture.

Whether it's supporting emergency services from behind the scenes or helping shape the future of our leadership, you'll play a crucial role in helping us save lives.

The Air Ambulance Service isn't just a place to work; it's a place to build a meaningful career.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalation appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a BasicDBScheck.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.