Assistant Manager

Five Guys; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking burger restaurant as an Assistant Manager, where you'll lead a dynamic team and ensure exceptional customer experiences. With a focus on integrity and enthusiasm, you'll manage daily operations, drive sales, and foster a positive work environment. This role offers exciting career development opportunities, including potential progression to Deputy or General Manager roles. Enjoy a range of perks, including bonuses, paid holidays, and free meals during shifts, in a company that values its employees and promotes from within. If you're passionate about great food and leadership, this is the perfect opportunity for you.

Benefits

Bonus scheme up to 15%

Secret Shopper bonus up to GBP2,000

High Performer Awards

Long service rewards

33 days paid holiday

Paid breaks

Free burgers, fries, and shakes

Life assurance

Access to Wagestream financial wellbeing app

Team outings and social events

Qualifications

• Hands-on leadership with a strong focus on customer satisfaction.
• Ability to manage and develop team talent effectively.

Responsibilities

• Manage Shift Managers and Crew to ensure quality food delivery.
• Create a positive work environment and handle customer complaints.
• Drive sales and control costs while supporting the General Manager.

Skills

Leadership Skills

Customer Service Skills

Passion for Products

Job description

Assistant Manager Burgers & Fries at Five Guys

About Us

We're a burger restaurant with a simple formula: burgers and fries cooked to perfection with no frozen ingredients. Since 1986, we've maintained our family business values—integrity, enthusiasm, competitiveness, and a 'get it done' attitude.

Rewards

• Bonus scheme up to 15% of annual salary
• Secret Shopper bonus up to GBP2,000
• High Performer Awards and Bonuses
• Long service rewards: GBP500 at 5 years, GBP1,000 at 10 years
• 33 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes on shift
• Life assurance
• Access to Wagestream financial wellbeing app

Other Perks

• Team outings and social events
• Invitation to annual Assistant Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Program
• Development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

What We're Looking For

• Passion for our products and values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Hands-on leadership skills
• Excellent customer service skills

Responsibilities

• Managing Shift Managers and Crew
• Supporting the delivery of quality food
• Creating a positive work environment
• Ensuring customer satisfaction and handling complaints
• Leading by example on the floor and in the kitchen
• Supporting the General Manager and achieving store results
• Owning the P&L: driving sales and controlling costs
• Managing daily operations and planning for the future
• Leading with company values
• Developing team talent

Career Development

• Opportunities to grow into Deputy or General Manager roles
• Potential progression to Area Trainer, District Manager, or Support Office roles
• Five Guys offers a career, not just a job