Assistant Manager

Rockfish Poole; Merley; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Free meals on shift

50% off dining at Rockfish restaurants

Paddleboards access for breaks

Job summary

Rockfish Poole is seeking an Assistant Manager to support the General Manager, lead the guest experience, and mentor the team in a fast-paced, culture-led dining environment.

You will collaborate with the kitchen, drive high service standards, and contribute to a vibrant coastal seafood restaurant family that values development and work-life balance.

Qualifications

• Proven leadership in hospitality settings.
• Strong focus on guest experience and service standards.
• Ability to coach and develop front-of-house teams.

Responsibilities

• Support the General Manager day to day and take ownership of the business in their absence.
• Lead the way in delivering an exceptional guest experience.
• Mentor and support the team in their training and career development.
• Collaborate with the kitchen team to deliver unforgettable dining experiences.

Skills

Leadership

Guest experience

Team mentoring

Training & development

Communication

Job description

Assistant Manager - Rockfish

Rockfish is one of the UK’s Top 50 Best Companies to work for — and we’re growing. Led by seafood expert Mitch Tonks, we catch, process and serve the freshest local seafood across 12 award‑winning coastal restaurants.

We’re passionate about people, sustainability, and unforgettable dining experiences. If you’re a leader who thrives in a culture-led, high‑energy environment, this is your chance to make waves.

About the Role

As an Assistant Manager, you will:

Support the General Manager day to day and take ownership of the business in their absence

Lead the way in delivering an exceptional guest experience

Mentor and support the the team in their training and career development

Collaborate with the kitchen team to deliver unforgettable dining experiences

Competitive salary + paid overtime

We believe in fair pay and work-life balance.

Weekly tips & gratuities

Generous share of tips, paid weekly via Tip Jar.

Summer incentives: cash bonuses, trips abroad, overnight stays

Fun competitions with great prizes

Time to Recharge

28 days holiday

Your birthday off

Christmas Eve, Christmas Day & Boxing Day off every year

Winter working patterns with full pay

4‑week paid sabbatical after 10 years

24/7 access to counselling, financial and legal support

Free meals on shift

Discounts & Extras

50% off dining at all Rockfish restaurants and The Seahorse

Access to Rockfish paddleboards on your break

Work with a dynamic, fun, culture-led team

We invest heavily in your development, including:

Wine, H&S and Food Safety qualifications

Full Rockfish training and ongoing support

Why Rockfish?

With a 25-year career in seafood as a chef, restauranteur and fishmonger Mitch is one of the leading, credible voices in seafood.

You’ll be leading a restaurant in one of the UK’s most beautiful coastal towns, working with a team that values sustainability, quality and genuine hospitality.

We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued, supported and inspired.

Ready to Make Waves?

Bring your leadership, passion and commitment to exceptional service.