Assistant Manager

Young's Pubs; Ditchling; On-site; GBP 25,000 - 30,000; Full time

Job summary

A traditional local pub in Ditchling seeks an Assistant Manager to lead a team focused on exceptional customer service. You will play a vital role in training staff and ensuring customer satisfaction. Required skills include experience in customer service and a passion for the hospitality industry. The pub offers a supportive environment with career development opportunities.

Benefits

20% discount in all Young's Pubs

30% discount on overnight stays

Access to fully funded apprenticeships

Free Meals

28 Days holiday per year

Company Pension Scheme

Qualifications

• Experience in Customer Service.
• Passion for hospitality.

Responsibilities

• Lead the team in delivering exceptional customer service.
• Train the team to ensure they provide excellent service.

Skills

Customer Service

Passion for hospitality

Job description

The Bull is a traditional 16th century pub with rooms, famed for our hospitality, that serves as a hub to the people of Ditchling and beyond. Our cosy bar is bustling with friendly locals, our restaurant packed with foodies, and our large garden is perfect for enjoying a pint in the sunshine. We have six country style bedrooms upstairs and are happily dog friendly throughout.

Our landlord Phil heads up a close-knit team, who are like family, supporting one another through the trials & tribulations of pub life. Hard work, good fun, reliability, and biscuits make our world go round.

We'd love to meet you if you share our ethos, welcome a good work/life balance, and have passionate & energy.

What We Offer Our Assistant Managers

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Skills

• Experience in Customer Service
• Passion for hospitality