Assistant Head Coach (Assistant Store Manager) - Leeds Trinity

NIKE; Leeds; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Monthly bonus

Employee discounts

Benefits package

Pension & Share scheme

Career development

Leadership & product training

DEI culture

Dress code

Sports activities

Nike moments

Job summary

Nike Leeds Trinity is seeking an Assistant Head Coach to work closely with the Head Coach, delivering a premium shopping experience and service excellence to our consumers in-store. You will supervise a diverse team, manage recruitment and performance, and implement Nike standards while supporting store strategy, sustainability, membership and digital services.

This role offers a competitive salary, monthly bonus potential, staff discounts, pension, and clear development paths in a dynamic,

Qualifications

• Experience in retail management or leadership roles.
• Excellent English communication skills (written and spoken).
• Ability to coach and develop a strong team.

Responsibilities

• Cooperate with Head Coach to create a unique shopping experience and service excellence.
• Coordinate, support and supervise a diverse team including recruitment, development and performance management.
• Oversee departments such as Commercial, Athlete and Consumer Experience and implement operational processes to hit sales targets.

Skills

Store leadership

Customer service

Communication

Team coaching

Shift flexibility

Job description

Assistant Store Manager Service (Assistant Head Coach) - Leeds Trinity

Do you know, what we are missing to create the best retail team on the globe? Someone like YOU!

As an Assistant Head Coach you are:

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.
• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.
• Supporting Head Coach in implementing NIKE's strategy in your store (e.g. sustainability, membership, digital services).
• Providing reports about store activities, local marketplace and consumer insights.
• Ensuring that the store complies with all NIKE standards and guidelines.
• Cooperating with your business partners across stores and HQ.

What you get:

• Attractive salary that evolves with the market and experience.
• Opportunity on receiving monthly bonus payments.
• Attractive online and in-store employee discounts.
• Attractive Benefits Package, Pension & Share scheme.
• Exciting development and career opportunities.
• Regular training on leadership, sales and products.
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I).
• Staff dress to represent NIKE and foster our team spirit.
• Access to sports activities.
• Opportunities to participate in unique NIKE moments.

What you bring:

• A passion for NIKE and/or love of sport.
• Some experience in retail and/or leadership positions.
• Very good command of English language (written and spoken).
• Experience and competency in serving exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Flexibility to work in shifts and on weekends.

Qualifications:

• Extensive retail experience including experience in management.
• Enthusiasm and passion about sports and / or sports fashion.
• Availability to work evenings and weekends

Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.

Did we arouse your interest and do you want to support us on our mission "To bring inspiration and innovation to every athlete in the world."?