Assistant General Manager — Elevate Guest Experience

Puttshack UK; South Ockendon; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Free golf

50% discount on food and drink for up

25 days holiday + bank holidays

Discretionary quarterly bonus

Onboarding plan to set you up for succ

Medicash health benefits

Refer a friend – £500 referral fee

Enhanced maternity & paternity

Free meal on shift

PuttApp community access

Wagestream salary access

Job summary

Puttshack UK is seeking an Assistant General Manager to share day-to-day leadership of our active venue in the United Kingdom. The AGM deputizes for the GM, mentors the team, and ensures superb guest service, high-quality food and a vibrant atmosphere.

You will lead by example, drive standards, and support recruitment and training while managing operations, stock and safety to deliver memorable experiences for every guest.

Qualifications

• Previous experience as an Assistant General Manager in high volume F&B.
• Proven leadership and guest service excellence in a busy venue.
• Willingness to work a 45-hour week and adaptable to a fast-paced environment.

Responsibilities

• Assist the General Manager with day-to-day operations and supervise the venue team.
• Lead guest service standards and ensure memorable experiences for all guests.
• Support recruitment, onboarding, and ongoing staff development.
• Help manage forecasting, controls, stock, and financial administration with the GM.
• Uphold safety, brand standards, and operational procedures across the venue.

Skills

AGM experience

Job description

Puttshack UK is seeking an Assistant General Manager to share day-to-day leadership of our active venue in the United Kingdom. The AGM deputizes for the GM, mentors the team, and ensures superb guest service, high-quality food and a vibrant atmosphere.

You will lead by example, drive standards, and support recruitment and training while managing operations, stock and safety to deliver memorable experiences for every guest.