GM: Experiential Venue Leader (F&B & Games)

Puttshack; Grays; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Free golf and 50% discount on food & 6

25 days holiday + bank holidays

Discretionary quarterly bonus

Onboarding plan

Continuous development through blended

Private Medical Insurance

Medicash health benefits

Refer a friend £500

Free meal on shift

PuttApp access

Wagestream—access 50% of wages

Job summary

Puttshack UK is seeking a General Manager to lead the strategic and operational development of the venue. You will oversee Revenue, Service, F&B and Games strategies to ensure the business runs efficiently and profitably, delivering on financial, quality and guest-satisfaction targets.

Working under the Operations Director, you will translate business strategy into actionable plans, lead a diverse team and manage budgeting, payroll and supplier relationships.

Qualifications

• At least 2 years working at Assistant General Manager or General Manager level within a similar or hospitality business.

Responsibilities

• Strategy: Develop a business strategy with the Operations Director and translate it into department targets.
• Service: Oversee the guest journey and ensure high standards of service and experience across all departments.
• Process and Procedure: Manage stock, payroll, and adherence to company policies and food safety/H&S practices.
• Financial Management: Lead budgeting/forecasting and ensure margins, costs and payroll targets are met.

Skills

Leadership

Operations management

Financial acumen

Guest service excellence

Business development

HR and staffing

Health & safety

Vendor management

Marketing and brand

Problem-solving

Job description

Puttshack UK is seeking a General Manager to lead the strategic and operational development of the venue. You will oversee Revenue, Service, F&B and Games strategies to ensure the business runs efficiently and profitably, delivering on financial, quality and guest-satisfaction targets.

Working under the Operations Director, you will translate business strategy into actionable plans, lead a diverse team and manage budgeting, payroll and supplier relationships.