Assistant General Manager: Club Operations & Experience

David Lloyd Leisure Ltd; Brooklands; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Free Club Membership for you and your

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Wagestream App: Get paid on demand!

Access to Benefits Suite

Job summary

David Lloyd Leisure Ltd is seeking an Assistant General Manager to lead a DL Club in the UK, partnering with the General Manager to implement strategies that boost member experience and meet club targets. The role is accountable for smooth operations, safety, and compliance across all daily activities.

The ideal candidate will have experience managing large service facilities, leading diverse teams, and driving financial planning initiatives, with a strong focus on customer satisfaction and

Qualifications

• Experience managing a large operational service delivery facility.
• Ability to lead multiple functions with varying goals and challenges.
• Experience in financial planning and management.
• Passionate about customer service.

Responsibilities

• Lead and operate a DL Club to deliver an exceptional member experience seven days a week.
• Collaborate with the General Manager to implement strategies and drive club targets.
• Ensure day-to-day health & safety compliance and regulatory standards are followed.

Skills

Operations management

Team leadership

Financial planning

Customer service

Job description

David Lloyd Leisure Ltd is seeking an Assistant General Manager to lead a DL Club in the UK, partnering with the General Manager to implement strategies that boost member experience and meet club targets. The role is accountable for smooth operations, safety, and compliance across all daily activities.

The ideal candidate will have experience managing large service facilities, leading diverse teams, and driving financial planning initiatives, with a strong focus on customer satisfaction and