Assistant General Manager

David Lloyd Leisure Ltd; Brooklands; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Free Club Membership for you and your

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Wagestream App: Get paid on demand!

Access to Benefits Suite

Job summary

David Lloyd Leisure Ltd is seeking an Assistant General Manager to lead a DL Club in the UK, partnering with the General Manager to implement strategies that boost member experience and meet club targets. The role is accountable for smooth operations, safety, and compliance across all daily activities.

The ideal candidate will have experience managing large service facilities, leading diverse teams, and driving financial planning initiatives, with a strong focus on customer satisfaction and

Qualifications

• Experience managing a large operational service delivery facility.
• Ability to lead multiple functions with varying goals and challenges.
• Experience in financial planning and management.
• Passionate about customer service.

Responsibilities

• Lead and operate a DL Club to deliver an exceptional member experience seven days a week.
• Collaborate with the General Manager to implement strategies and drive club targets.
• Ensure day-to-day health & safety compliance and regulatory standards are followed.

Skills

Operations management

Team leadership

Financial planning

Customer service

Job description

£43,000 + benefits

Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do.

We are on the look out for a passionate Assistant General Manager to join our team!

Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.

If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Brooklands With 149 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.