Member Experience Operations Assistant

David Lloyd Clubs; Worcester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks

Career advancement

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs in the United Kingdom is seeking an Operations Assistant to help ensure members feel safe and receive an exceptional experience daily. You will support multiple departments across the club with tasks ranging from cleaning and opening/closing duties to greeting members and assisting teams as required.

The role emphasizes customer service, teamwork, and the ability to thrive in a fast-paced club setting, with opportunities for internal training and development.

Qualifications

• Has a passion for customer service.
• Team player with strong communication and collaboration skills.
• Able to work in a fast-paced environment.
• Emergency Response Qualification is desirable, not essential.

Responsibilities

• Support to ensure members feel safe and have an excellent experience every day, 7 days a week.
• Assist across the club with tasks such as cleaning, opening and closing, greeting members, and supporting teams as needed.

Skills

Customer service

Team player

Communication

Collaboration

Fast-paced

Job description

David Lloyd Clubs in the United Kingdom is seeking an Operations Assistant to help ensure members feel safe and receive an exceptional experience daily. You will support multiple departments across the club with tasks ranging from cleaning and opening/closing duties to greeting members and assisting teams as required.

The role emphasizes customer service, teamwork, and the ability to thrive in a fast-paced club setting, with opportunities for internal training and development.