Assistant General Manager

David-Lloyd-Clubs; Weybridge; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Free Club Membership for you and your-

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Wagestream App: Get paid on demand!

Access to our Benefits Suite

Job summary

David Lloyd Clubs Weybridge is seeking an Assistant General Manager to lead and operate a DL Club, delivering an exceptional member experience every day, 7 days a week, with a focus on service excellence and safe, smooth operations.

You will work closely with the General Manager to implement strategies that drive club targets, staff development, and member engagement, while ensuring health and safety, compliance, and an inclusive culture where teams feel valued and can thrive.

Qualifications

• Experience managing a large operational service delivery facility such as a club, restaurant, or leisure venue.
• Experience leading a variety of functions with variable challenges and goals across departments.
• Experience in financial planning and management within a customer-facing operation.
• Passionate about delivering excellent customer service to members and guests.

Responsibilities

• Lead and operate a DL Club to deliver exceptional member experiences daily.
• Collaborate with General Manager to implement strategies that drive targets.
• Ensure health & safety and regulatory compliance across the club.
• Foster an inclusive culture where teams can thrive and develop.

Skills

Service delivery management

Cross-functional leadership

Financial planning

Customer service excellence

Job description

Would you like to join Europe's leading premium health and wellness group?Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team!Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club.We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.Some of our perks:Free Club Membership for you and your family!Discount on food and drinks.Discounts on Swimming, Tennis Lessons, and Personal Training.Opportunities for Career Advancement through internal training and development.Wagestream App: Get paid on demand!Access to our Benefits Suite.About you :As Assistant General Manager, we are looking for someone who:Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).Experience leading a variety of functions with variable challenges and goals, or across variable depts.Experience of financial planning and management.Passionate about customer service.If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from youJoin us and help us create a thriving and inclusive culture. Together, we're more than a Club!