Wellness Club Operations Lead

David-Lloyd-Clubs; Weybridge; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Free Club Membership for you and your-

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Wagestream App: Get paid on demand!

Access to our Benefits Suite

Job summary

David Lloyd Clubs Weybridge is seeking an Assistant General Manager to lead and operate a DL Club, delivering an exceptional member experience every day, 7 days a week, with a focus on service excellence and safe, smooth operations.

You will work closely with the General Manager to implement strategies that drive club targets, staff development, and member engagement, while ensuring health and safety, compliance, and an inclusive culture where teams feel valued and can thrive.

Qualifications

• Experience managing a large operational service delivery facility such as a club, restaurant, or leisure venue.
• Experience leading a variety of functions with variable challenges and goals across departments.
• Experience in financial planning and management within a customer-facing operation.
• Passionate about delivering excellent customer service to members and guests.

Responsibilities

• Lead and operate a DL Club to deliver exceptional member experiences daily.
• Collaborate with General Manager to implement strategies that drive targets.
• Ensure health & safety and regulatory compliance across the club.
• Foster an inclusive culture where teams can thrive and develop.

Skills

Service delivery management

Cross-functional leadership

Financial planning

Customer service excellence

Job description

David Lloyd Clubs Weybridge is seeking an Assistant General Manager to lead and operate a DL Club, delivering an exceptional member experience every day, 7 days a week, with a focus on service excellence and safe, smooth operations.

You will work closely with the General Manager to implement strategies that drive club targets, staff development, and member engagement, while ensuring health and safety, compliance, and an inclusive culture where teams feel valued and can thrive.