Assistant General Manager

Burhill Group Limited (BGL); Guildford; On-site; GBP 32,000 - 42,000; Full time

Job summary

Mulligans Guildford, part of Adventure Leisure within the Burhill Group, seeks an Assistant General Manager to lead our flagship venue. This is a hands-on role focused on delivering memorable guest experiences and driving performance.

You will manage a dynamic team, coach future leaders, and ensure high standards of service, safety and operations in a fast-paced leisure environment.

Qualifications

• Management experience in hospitality, leisure or entertainment.
• Strong guest service mindset and guest-centric approach.
• Proven ability to develop and coach teams for high performance.

Responsibilities

• Lead and inspire a high-performing team.
• Deliver exceptional guest experiences every day.
• Drive sales across attractions, food and beverage.
• Support the General Manager in running our flagship, high-volume venue.
• Coach and develop future leaders.
• Ensure outstanding standards across service, safety and operations.

Skills

People leadership

Guest experience

Sales driving

Team coaching

Job description

Ready to level up your hospitality career?

At Mulligans Guildford, we are looking for an energetic, people-focused leader to join our management team as Assistant General Manager.

If you love leading from the front, developing great teams and creating unforgettable guest experiences, we'd love to hear from you.

Why Join Us?

Mulligans is part of Adventure Leisure, which sits within the Burhill Group (BGL) – one of the UK's leading leisure businesses with nearly 100 years of experience operating golf, leisure and hospitality venues across the UK.

Mulligans Guildford is Adventure Leisure's flagship venue, setting the benchmark for innovation, guest experience and operational excellence across the business. This is more than just a management role it's an opportunity to play a key part in one of our most important venues while building your career with a growing business that invests in its people.

What You'll Do

• Lead and inspire a high-performing team
• Deliver exceptional guest experiences every day
• Drive sales across attractions, food and beverage
• Support the General Manager in running our flagship, high-volume venue
• Coach and develop future leaders
• Ensure outstanding standards across service, safety and operations

What We're Looking For

You'll already have management experience in hospitality, leisure or entertainment and be someone who:

• Leads by example
• Loves working in a fast-paced environment
• Is passionate about people and customer service

Why You'll Love It Here

• Work at Adventure Leisure's flagship venue
• Career progression opportunities
• Fun, supportive and energetic culture
• Competitive salary and bonus potential
• Be part of one of the UK's fastest-growing leisure businesses

We are committed to ensuring our recruitment process is inclusive and accessible to all candidates. We are happy to provide reasonable adjustments at any stage, please speak with the hiring manager about your requirements.