Weekend F&B & Guest Experience Associate

Burhill Group Limited (BGL); Guildford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Mulligans Guildford, part of Adventure Leisure, is seeking enthusiastic Team Members for weekend shifts with occasional midweek coverage. You will be front-of-house, serving drinks and food, assisting guests with activities and events, and ensuring a memorable customer experience.

Ideal candidates enjoy a busy environment, have strong communication skills, and are reliable team players with a can-do attitude. Availability on Fridays, Saturdays, and Sundays is essential.

Qualifications

• Must be aged 18 or over due to bar work.
• Must be available to work weekends, including Friday and Saturday evenings.
• Flexibility to work occasional midweek shifts.
• Previous experience in a customer-facing role.
• Food & Beverage experience preferred.
• Excellent communication and customer service skills.
• Enthusiastic with a positive “can-do” attitude.
• Reliable, organised and able to work well as part of a team.
• Comfortable working in a busy, fast-paced environment.

Responsibilities

• Delivering excellent customer service throughout the venue.
• Welcoming customers and helping them with activities and bookings.
• Serving alcoholic and non-alcoholic drinks.
• Preparing and serving food.
• Hosting groups, parties and events.
• Marshalling our crazy golf courses and activity areas.
• Upselling activities, food and drinks.
• Maintaining high standards of cleanliness and presentation.
• Following all Health & Safety, food hygiene and company procedures.
• Working closely with the wider team to deliver a fantastic customer experience.

Skills

Customer service

Communication

Teamwork

Food & Beverage

Flexibility

Reliability

Job description

Mulligans Guildford, part of Adventure Leisure, is seeking enthusiastic Team Members for weekend shifts with occasional midweek coverage. You will be front-of-house, serving drinks and food, assisting guests with activities and events, and ensuring a memorable customer experience.

Ideal candidates enjoy a busy environment, have strong communication skills, and are reliable team players with a can-do attitude. Availability on Fridays, Saturdays, and Sundays is essential.