Assistant Manager

Young's Pubs; Wonersh; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

20% discount in Young's Pubs andHotels

Fully funded apprenticeships and培训

Free Meals

28 Days holiday per year

Company Pension Scheme

Share Save Scheme

Career Pathway and development

Job summary

The Grantley Arms, part of Young's Pubs, invites applications for an Assistant Manager role. Located on the outskirts of Guildford in Wonersh, this country pub offers exceptional service, great drinks, seasonal food, and a supportive team.

We provide a clear career pathway with fully funded apprenticeships, 20% discount, Share Save, free meals, 28 days holiday, and a company pension, plus ongoing development to help you grow into leadership roles.

Qualifications

• Passion to deliver exceptional customer service and build rapport with guests.
• Experience in leading and developing a team to deliver the best service.
• Committed to a long-term career in hospitality with ongoing development.

Responsibilities

• Lead shifts as a hands-on manager with strong communication.
• Manage FOH rota, training, and health and safety.
• Collaborate with GM & DM to design memorable guest experiences.
• Help control liquor GP and labour with careful planning.
• Drive sales growth through positive engagement with kitchen and front of house.

Skills

Leadership

Customer service

Wine knowledge

Beers & Spirits knowledge

Training skills

Communication

Job description

Here at The Grantley Arms, we pride ourselves on a fantastic work environment serving the best beers, wines, cocktails & coffees alongside stunning in-season food.

Situated on the outskirts of Guildford in the stunning village of Wonersh, we’ve been providing the locals with a place to come together for over 500 years. Our private dining room even used to be the old village bakery! Our amazing community-driven country pub has onsite parking as well as a reliable bus route between the towns of Guildford and Cranleigh.

Alongside our passion for fresh and seasonal produce, we are dedicated to developing our team, and we have an incredible career pathway with Young’s available to unlock your potential throughout a clear and supported career journey.

All the usual perks apply as listed below, what’s not listed is the great team ethic we have and how we thrive to delight each and every one of our guests.

We can’t wait to meet you…

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and Hotels
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

As the successful applicant you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

As the successful Assistant Manager you will:

• Have experience championing excellent service through engagement and training
• Demonstrate a passion for leading and developing a team to deliver the best service possible
• Be an active hands-on manager with excellent communication skills
• Be responsible and able to manage the FOH rota, training and all health and safety effectively at all times
• Working alongside your GM & DM, you will be able to demonstrate your creativity and ability by helping to design and deliver new experiences for our guests
• Demonstrate great planning and organisational skills, necessary to maintain effective controls with regard to both Liquor GP and labour
• Have a pro-active approach to driving sales and delivering growth, through positive engagement with both kitchen and front of house teams

Thanks for your interest in working with us and the wider Young's community.

Skills

• Passion for hospitality
• Experience in Customer Service
• Advanced Knowledge of Wines
• Advanced Beers/Spirits Knowledge