Assistant Facilities Manager

ISS Facility Services UK; Wollaton; On-site; GBP 32,000 - 45,000; Full time

Job summary

ISS Facility Services UK in Lincoln seeks an experienced Assistant Facilities Manager to support the delivery of high-quality FM services across a regional portfolio. You will coordinate maintenance, manage contractors and liaise with clients to ensure safety, efficiency and exceptional workplace experiences.

The role requires strong HSEQ knowledge, coordination skills, and the ability to manage multiple priorities in a dynamic environment.

Qualifications

• Experience within Facilities Management, service coordination or a similar operational environment.

Responsibilities

• Support the day-to-day delivery and coordination of Facilities Management services across the portfolio.
• Coordinate planned preventative maintenance, reactive works and remedial activities within agreed SLAs.
• Work closely with engineering, soft services, contractors and operational teams to ensure smooth service delivery.
• Support HSEQ compliance, statutory requirements and client-specific standards.
• Coordinate emergency preparedness activities, including evacuation drills, incident response and business continuity procedures.
• Support audits, compliance inspections and service performance reporting.
• Ensure contractors are safely and compliantly managed, including inductions, permits, supervision and escorting.
• Maintain accurate records across CAFM systems and compliance documentation.
• Build strong relationships with clients, contractors and key stakeholders.
• Support the development, training and competency of operational teams.
• Provide a professional, customer-focused service and help to deliver an excellent workplace experience.

Skills

Health & Safety

HSEQ

Compliance

Coordination

Organisational skills

Stakeholder management

Communication

Emergency response

Training delivery

Commercial awareness

Tools

CAFM systems

Tririga

Job description

Assistant Facilities Manager (ISS) - Lincoln

ISS is looking for an experienced Facilities Management Coordinator to support the delivery of high-quality FM services across a regional portfolio based in Lincoln.

About the Role

This is a key operational role for someone who enjoys a varied environment, working with clients, contractors and operational teams to ensure services are delivered safely, efficiently and to a consistently high standard.

Responsibilities

• Supporting the day-to-day delivery and coordination of Facilities Management services across the portfolio.
• Coordinating planned preventative maintenance, reactive works and remedial activities within agreed SLAs.
• Working closely with engineering, soft services, contractors and operational teams to ensure smooth service delivery.
• Supporting HSEQ compliance, statutory requirements and client-specific standards.
• Coordinating emergency preparedness activities, including evacuation drills, incident response and business continuity procedures.
• Supporting audits, compliance inspections and service performance reporting.
• Ensuring contractors are safely and compliantly managed, including inductions, permits, supervision and escorting.
• Maintaining accurate records across CAFM systems and compliance documentation.
• Building strong relationships with clients, contractors and key stakeholders.
• Supporting the development, training and competency of operational teams.
• Providing a professional, customer-focused service and helping to deliver an excellent workplace experience.

Qualifications

• Experience within Facilities Management, service coordination or a similar operational environment.

Required Skills

• Strong knowledge of Health & Safety, HSEQ and compliance requirements.
• Experience coordinating teams, contractors and FM service delivery.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong communication and stakeholder management skills.
• A calm, professional approach, particularly when dealing with emergencies or challenging situations.
• A proactive, solutions-focused mindset with good commercial awareness.
• Confidence delivering training and operational presentations.
• Experience using CAFM systems; Tririga experience would be desirable.

Preferred Skills

• Experience using CAFM systems; Tririga experience would be desirable.

This is an excellent opportunity to join ISS in a varied and influential operational role, supporting service excellence across a regional portfolio while working closely with clients, contractors and wider operational teams.