Assistant Facilities Manager

ISS Facility Services UK; Lincoln; On-site; GBP 25,000 - 35,000; Full time

Job summary

ISS Facility Services UK is seeking an experienced Facilities Management Coordinator to support high-quality FM services across a regional portfolio based in Lincoln.

You will coordinate day-to-day delivery, manage planned and reactive maintenance within SLAs, and work with engineers, contractors and operations to ensure safe, efficient service delivery. A focus on HSEQ compliance and client standards is essential.

Qualifications

• Experience in facilities management, service coordination or similar operations.
• Ability to coordinate multiple teams and contractors to deliver FM services.
• Strong knowledge of health, safety and compliance requirements.

Responsibilities

• Coordinate day-to-day delivery of FM services across the portfolio.
• Plan preventive maintenance, reactive works and remedial activities within SLAs.
• Work with engineering, soft services, contractors and operations for smooth delivery.
• Support HSEQ compliance and statutory requirements.
• Coordinate emergency preparedness, including drills and incident response.
• Assist audits, compliance checks and service performance reporting.
• Ensure contractors are inducted, supervised, and escorted safely.
• Maintain records across CAFM systems and compliance docs.
• Build relationships with clients, contractors and stakeholders.
• Support training and competency development of operational teams.
• Provide professional, customer-focused service and improve workplace experience.

Skills

Facilities Management

Stakeholder management

Coordination

Health & Safety

HSEQ compliance

Training delivery

CAFM systems

Tririga

Tools

CAFM systems

Tririga

Job description

ISS is looking for an experienced Facilities Management Coordinator to support the delivery of high-quality FM services across a regional portfolio based in Lincoln.

About the Role

This is a key operational role for someone who enjoys a varied environment, working with clients, contractors and operational teams to ensure services are delivered safely, efficiently and to a consistently high standard.

Responsibilities

• Supporting the day-to-day delivery and coordination of Facilities Management services across the portfolio.
• Coordinating planned preventative maintenance, reactive works and remedial activities within agreed SLAs.
• Working closely with engineering, soft services, contractors and operational teams to ensure smooth service delivery.
• Supporting HSEQ compliance, statutory requirements and client-specific standards.
• Coordinating emergency preparedness activities, including evacuation drills, incident response and business continuity procedures.
• Supporting audits, compliance inspections and service performance reporting.
• Ensuring contractors are safely and compliantly managed, including inductions, permits, supervision and escorting.
• Maintaining accurate records across CAFM systems and compliance documentation.
• Building strong relationships with clients, contractors and key stakeholders.
• Supporting the development, training and competency of operational teams.
• Providing a professional, customer-focused service and helping to deliver an excellent workplace experience.

Qualifications

• Experience within Facilities Management, service coordination or a similar operational environment.

Required Skills

• Strong knowledge of Health & Safety, HSEQ and compliance requirements.
• Experience coordinating teams, contractors and FM service delivery.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong communication and stakeholder management skills.
• A calm, professional approach, particularly when dealing with emergencies or challenging situations.
• A proactive, solutions-focused mindset with good commercial awareness.
• Confidence delivering training and operational presentations.
• Experience using CAFM systems; Tririga experience would be desirable.

Preferred Skills

• Experience using CAFM systems; Tririga experience would be desirable.

This is an excellent opportunity to join ISS in a varied and influential operational role, supporting service excellence across a regional portfolio while working closely with clients, contractors and wider operational teams.

If you’re an experienced FM professional looking for your next opportunity in Lincoln, I’d be keen to hear from you.