Assistant Events Manager, RSR & GSH (174043)

Shangri-La Hotels and Resorts; Sandown; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury resort in Sandown is looking for an Assistant Events Manager. The ideal candidate will coordinate between departments, manage local events, and ensure exceptional guest experiences. Qualifications include a diploma or degree in a relevant field and a minimum of 2 years in a similar role at an international hotel. Strong interpersonal skills and bilingual abilities in English and Malay are essential. This position promises a dynamic work environment with potential challenges and growth.

Qualifications

• Minimum 2 years of experience in an international class hotel.
• Bilingual in English & Malay required.

Responsibilities

• Ensure coordination between Events Management and Front Lines.
• Manage all local events effectively.
• Engage with guests to enhance service.

Skills

Interpersonal skills

Detail-oriented

Creativity

Leadership

Financial acumen

Education

Diploma or Degree in relevant field

Job description

Shangri-La Rasa Sayang, Penang

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.

We are in search of energetic, vibrant and multi‑skilled individuals who are able to meet the ever‑changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri‑La. Someone with an eye for detail, the skills to perform and a passion to delight.

We are looking for Assistant Events Manager to join our team!

*This is a Clustered position for Shangri‑La Rasa Sayang, Penang & Shangri‑La Golden Sands, Penang.

As a Assistant Events Manager, we rely on you to

• Ensure coordination between the Events Management Department and Front Lines / Back‑of‑House Departments.
• Take responsibility in managing all local events.
• Work closely with all hotel staff to ensure every guest receives high‑quality service.
• Work with the team to come up with new ideas and solve any recurring issues.
• Engage with guests and always look for ways to enhance the service.
• Create an exceptional experience for our guests.

We are looking for someone who:

• Diploma, Degree or any relevant certification in the field.
• Minimum 2 years of experience in an international class hotel and at least 2 years working experience in a similar position.
• Effective bi‑lingual both oral and written in the English & Malay.
• Has strong interpersonal skills.
• Is detail‑oriented, creative and has the ability to drive change.
• Strong leader with good financial acumen and excellent knowledge of the local market.
• Ability to direct the events team to achieve the catering revenue goal as set by the hotel.
• Able to contribute ideas and feedback to operations team for service enhancement.
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

If you are the right person, what are you waiting for? Click the apply button now!

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