Assistant Coffee Shop Manager — Lead, Train & Drive Sales

Bob & Berts; Coleraine; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Unlimited free hot drinks on shift

Birthday cake

Job summary

Bob and Berts Coleraine is seeking an experienced Assistant Manager to support the Store Manager in day-to-day operations of our coffee shop. You will lead a team of baristas, ensure excellent customer service, manage stock, and help maintain product quality.

The role requires hands-on leadership, strong communication, and the ability to train staff, schedule shifts, and drive sales while upholding health and safety standards. Flexible early-morning and weekend availability is essential.

Qualifications

• 2+ years in a supervisory/management role within hospitality (coffee shop/cafe preferred).
• Hands-on espresso brewing, milk steaming, and latte art knowledge.
• Strong leadership with ability to train and mentor staff.
• Excellent verbal and written communication skills.
• Willingness to work early mornings, weekends, and holidays.
• Right to work in the UK.

Responsibilities

• Supervise baristas and staff during shifts, ensuring high service standards.
• Train new hires on barista skills, POS systems, and shop policies.
• Motivate and coach team to maintain performance and morale.
• Assist manager in creating staff schedules and ensuring coverage during peak hours.
• Manage daily opening/closing procedures and maintain cleanliness and presentation.
• Monitor stock levels, place supplier orders, and conduct regular counts.
• Ensure coffee machines and equipment are properly maintained and compliant with safety standards.
• Oversee cash handling, till balancing, and daily banking.

Skills

Staff supervision

Barista skills

Leadership

Communication

Flexibility

Physical strength

Right to work in the UK

Job description

Bob and Berts Coleraine is seeking an experienced Assistant Manager to support the Store Manager in day-to-day operations of our coffee shop. You will lead a team of baristas, ensure excellent customer service, manage stock, and help maintain product quality.

The role requires hands-on leadership, strong communication, and the ability to train staff, schedule shifts, and drive sales while upholding health and safety standards. Flexible early-morning and weekend availability is essential.