Coffee Shop Assistant Manager — Lead, Train & Excel

Bob & Berts; Strabane; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Staff discount

Free hot drinks

Birthday cake

Family-friendly policies

Length-of-service recognition

Career growth

Job summary

Bob & Berts in Strabane is seeking an Assistant Manager to join our coffee shop. You will work closely with the Store Manager to ensure smooth day-to-day operations, lead a team of baristas, and deliver outstanding customer service.

The role combines hands-on leadership, staff training, inventory management, and cost awareness. You will help schedule shifts, maintain store standards, and promote our coffee and food menu.

Qualifications

• Minimum 2+ years in a supervisory/manager role within hospitality (coffee shop/cafe preferred).
• Hands-on barista skills including espresso brewing, milk steaming, and latte art.
• Strong communication and leadership abilities.
• Willingness to work flexible hours, including early mornings, weekends and holidays.

Responsibilities

• Lead baristas and staff during shifts, ensuring high standards of customer service and product quality.
• Train new hires on barista skills, coffee preparation, POS systems, and shop policies.
• Foster a positive work environment with ongoing feedback and coaching to team members.
• Assist in creating staff schedules and ensuring adequate coverage during peak hours.
• Manage daily opening/closing procedures and maintain shop cleanliness and operation.

Skills

Team leadership

Staff training

Barista skills

Communication

Flexibility

Physical stamina

Job description

Bob & Berts in Strabane is seeking an Assistant Manager to join our coffee shop. You will work closely with the Store Manager to ensure smooth day-to-day operations, lead a team of baristas, and deliver outstanding customer service.

The role combines hands-on leadership, staff training, inventory management, and cost awareness. You will help schedule shifts, maintain store standards, and promote our coffee and food menu.