Asset Experience Operations & Safety Specialist

Jones Lang LaSalle Incorporated; Greater London; On-site; GBP 36,000 - 55,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking an Asset Experience Services Team Member to provide essential H&S and operational support across Royal London assets. You will assist Asset Experience Managers with compliance, risk management, supplier coordination, and maintenance planning.

This role focuses on safety, service quality, and efficient operations, reporting to the leadership team with matrix support across the portfolio.

Qualifications

• Understanding of H&S legislation applicable to property management.
• Knowledge of statutory compliance requirements for commercial properties.
• Familiarity with permit-to-work systems and risk assessment methodologies.
• Experience with property management software platforms.
• Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook.
• Understanding of building services and maintenance operations.
• Knowledge of ISO14001 and quality management systems.
• Awareness of ESG and sustainability requirements in property management.
• Ability to manage multiple priorities and deadlines effectively.
• Clear written and verbal communication skills.
• Data analysis and reporting capabilities.

Responsibilities

• Health & Safety Management:Support Asset Experience Managers to understand H&S legislation and implement compliance; manage risk actions and risk registers; coordinate inspections; maintain Asset Sustainability Plans; coordinate risk assessments; track accidents/incidents; administer e-permits; support audits.
• Supplier Management: Support expenditure management, purchase orders, invoice approvals; manage invoice queries; monitor helpdesk response times; coordinate meter readings; prepare quotes and work orders; support contract variations; ensure timely payment of invoices; monitor cashflow.
• Works Management: Support work orders, contracts, site access; liaise with contractors; coordinate preventative maintenance; track remedial work completion and compliance.
• ESG Support: Support EPC management and energy matters; assist with sustainability reporting and data collection.
• Data Management: Maintain property records and data; manage emails and filing; coordinate Teams sharing; maintain H&S registers and documentation; support operational reports.
• General Support Functions: Provide information gathering for client reports; support transitions and handovers; coordinate audit/inspection information.

Skills

H&S legislation

Statutory compliance

Permit-to-work

Property management software

MS Office (Excel Word Outlook)

Data analysis

Communication skills

Job description

Jones Lang LaSalle Incorporated is seeking an Asset Experience Services Team Member to provide essential H&S and operational support across Royal London assets. You will assist Asset Experience Managers with compliance, risk management, supplier coordination, and maintenance planning.

This role focuses on safety, service quality, and efficient operations, reporting to the leadership team with matrix support across the portfolio.