Asset Experience Manager: Strategic Property Operations

Jones Lang LaSalle Incorporated; Brighton; On-site; GBP 65,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking an Asset Experience Associate to join the Royal London Property Delivery team. This on-site role focuses on strategic client relationship management and efficiency across complex commercial portfolios.

You will oversee day-to-day property operations, drive customer experience, and lead site-level activities to ensure service excellence, safety, and financial accountability.

Qualifications

• Expert knowledge of commercial property management and building systems.
• Strong client relationship and stakeholder management.
• Experience with budgeting, reports and service charge oversight.

Responsibilities

• Lead strategic client and asset management for complex portfolios.
• Be the primary contact for the Royal London asset manager and oversee day-to-day operations.
• Collaborate with cross-functional teams to optimise service delivery, safety, and compliance.

Skills

Property management

Client relationship

Budgeting

Job description

Jones Lang LaSalle Incorporated is seeking an Asset Experience Associate to join the Royal London Property Delivery team. This on-site role focuses on strategic client relationship management and efficiency across complex commercial portfolios.

You will oversee day-to-day property operations, drive customer experience, and lead site-level activities to ensure service excellence, safety, and financial accountability.