Asset Experience Lead — Commercial Property

JLL; Worcester; On-site; GBP 40,000 - 62,000; Full time

Job summary

JLL is seeking a Facilities Manager to join the Royal London Property Delivery team in Worcestershire. You will own day-to-day property operations, maintain strong client relationships, and lead a team to deliver excellent service across a complex commercial portfolio.

The role emphasizes strategic oversight, safety compliance, ESG initiatives, and proactive customer experience improvements at the Redditch site. On-site responsibilities are central to day-to-day activities.

Qualifications

• Expert knowledge of commercial property management and building systems.
• Strategic portfolio planning and risk management awareness.
• Familiarity with RICS standards and regulatory compliance.

Responsibilities

• Lead client relationships and asset strategy for complex portfolios.
• Oversee site-based operations, safety compliance, and service delivery.
• Coordinate with RLAM and JLL teams to optimise service charges and vendor performance.

Skills

Property management

Strategic portfolio planning

RICS standards

Regulatory compliance

ESG & sustainability

Building systems knowledge

Tools

Yardi

Riskwise

Prism

Deepki

Job description

JLL is seeking a Facilities Manager to join the Royal London Property Delivery team in Worcestershire. You will own day-to-day property operations, maintain strong client relationships, and lead a team to deliver excellent service across a complex commercial portfolio.

The role emphasizes strategic oversight, safety compliance, ESG initiatives, and proactive customer experience improvements at the Redditch site. On-site responsibilities are central to day-to-day activities.