Assessment and Remediation Manager

The Methodist Church in Britain; Barton-upon-Humber; Hybrid; GBP 21,000 - 30,000; Part time

Benefits offered by this job

NHS Pension

27 days leave

Flexible working

Career development

Health Assured

Eye care vouchers

Discounts

Cycle to work

Season ticket loan

Job summary

NHS Resolution in the UK is seeking a competent Assessment and Remediation administrator to manage behavioural and clinical performance assessments, liaise with practitioners and suppliers, and support team reviews. The role involves direct contact with healthcare practitioners and senior stakeholders, with a substantial administrative workload on a 22.5-hour week.

You will handle reports, coordinate external clinicians, and ensure deadlines are met while providing high-quality customer service

Qualifications

• Excellent organisational and administrative skills.
• Ability to manage own caseload, set priorities and meet deadlines.
• Excellent written communication with attention to detail.
• Effective oral communication with internal and external stakeholders.
• Strong team working and building relationships.
• Excellent customer service skills.

Responsibilities

• Administer the Behavioural Assessment service, liaising with practitioners and suppliers, issuing reports and keeping assessments on track.
• Identify and arrange external clinicians to take part in Clinical Performance Assessment cases.
• Support the Team Review service by arranging reviews with the parties and assisting reviewers during the process.
• Manage own caseload, tracking cases and meeting set deadlines.
• Carry out administrative tasks for the services and support the A&R team.

Skills

Organisation

Administration

Prioritisation

Written communication

Oral communication

Teamwork

Customer service

Job description

This role sits in the Assessment and Remediation service at NHS Resolution, which helps NHS organisations manage concerns about clinicians, within its Practitioner Performance Advice team. The post-holder manages their own caseload, arranging behavioural and clinical performance assessments and supporting team reviews, alongside a significant administrative load. The work is frontline, involves direct contact with practitioners and senior figures in healthcare organisations, and is based on 22.5 hours a week. Applicants need the right to work in the UK, as sponsorship is not available.

What the job involves

• Administer the Behavioural Assessment service, liaising with practitioners and suppliers, issuing reports and keeping assessments on track
• Identify and arrange external clinicians to take part in Clinical Performance Assessment cases
• Support the Team Review service by arranging reviews with the parties and assisting reviewers during the process
• Manage own caseload, tracking cases and meeting set deadlines
• Carry out administrative tasks for the services and support the A&R team

Skills & knowledge

• High level of organisational and administrative skills
• Managing own caseload, setting priorities and meeting challenging deadlines
• Excellent written communication with accurate attention to detail
• Effective oral communication with internal and external stakeholders
• Strong team working and building effective working relationships
• Excellent customer service skills

Checks & eligibility

• Right to live and work in the UK

What’s offered

• NHS Pension Scheme
• Minimum of 27 days' annual leave
• Flexible working arrangements
• Career growth and personal development opportunities
• 24-hour employee assistance programme (Health Assured)
• Specsavers eye care vouchers
• Discounts, including health service discounts and Blue Light card
• Cycle to work and season ticket loan schemes