ASB & Tenancy Enforcement Specialist

4Recruitment Services Ltd; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

4Recruitment Services Ltd seeks an Anti-Social Behaviour (ASB) Tenancy Specialist to cover the Morden area. The role requires extensive ASB experience and expertise in tenancy fraud, legal action for tenancy enforcement, and case management with field officers.

You will manage complex ASB and tenancy fraud cases, prepare legal files for enforcement, work with solicitors and bailiffs, and represent the employer in relevant court proceedings.

Qualifications

• CV must confirm experience in Anti social Behaviour (ASB).
• Housing background is beneficial.
• Excellent understanding of ASB and/or tenancy fraud.
• Excellent knowledge of legislation related to tenancy management, fraud, ASB and legal disrepair.
• Experience of investigative interviewing, ideally for fraud and/or ASB.

Responsibilities

• Manage tenancy fraud, RTB fraud across the region and investigate locally.
• Oversee effective case management of ASB cases and enforcement actions.
• Decide on appropriate actions against offenders and support for victims.
• Prepare legal files and manage tenancy enforcement and fraud cases; liaise with solicitors, process servers and bailiffs.
• Represent the client at court for tenancy fraud, ASB and other tenancy-related legal cases.
• Manage complex tenancy management cases referred from Customer Support.
• Liaise with Police and partners to gather evidence for fraud or criminal proceedings.
• Coordinate with Women’s Aid, NFI, local authorities and other agencies.

Skills

ASB knowledge

Investigative interviewing

Decision making

Communication skills

Job description

4Recruitment Services Ltd seeks an Anti-Social Behaviour (ASB) Tenancy Specialist to cover the Morden area. The role requires extensive ASB experience and expertise in tenancy fraud, legal action for tenancy enforcement, and case management with field officers.

You will manage complex ASB and tenancy fraud cases, prepare legal files for enforcement, work with solicitors and bailiffs, and represent the employer in relevant court proceedings.