ASB & Tenancy Enforcement Specialist

Southway Housing Trust; Manchester; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Pension scheme

25 days annual leave

Job summary

Southway Housing Trust in Manchester is seeking an ASB and Tenancy Management Coordinator to lead and coordinate responses to anti-social behaviour, tenancy breaches and community safety issues. The role focuses on high-risk cases and collaboration with partners to deliver fair, proportionate outcomes.

You will provide expert advice to Housing Officers and managers, manage investigations, prepare cases for court where needed, and contribute to service improvement while embedding early

Responsibilities

• Lead on complex and high-risk anti-social behaviour and tenancy enforcement cases.
• Provide specialist advice and support to Housing Officers and managers.
• Coordinate investigations into anti-social behaviour, tenancy fraud, cuckooing and other serious tenancy breaches.
• Manage legal case preparation, evidence gathering and liaison with solicitors and partner agencies.
• Work closely with Greater Manchester Police, Local Authorities and other partners to resolve complex cases and improve community safety.
• Represent Southway at court hearings, ASB Case Reviews and multi-agency meetings where appropriate.
• Deliver training, guidance and best practice support to colleagues across the organisation.
• Produce reports, performance information and learning to support service improvement and quality assurance.

Job description

Southway Housing Trust in Manchester is seeking an ASB and Tenancy Management Coordinator to lead and coordinate responses to anti-social behaviour, tenancy breaches and community safety issues. The role focuses on high-risk cases and collaboration with partners to deliver fair, proportionate outcomes.

You will provide expert advice to Housing Officers and managers, manage investigations, prepare cases for court where needed, and contribute to service improvement while embedding early