ASB & Housing Enforcement Specialist

Swindon Borough Council; Swindon; Vor Ort; GBP 36.000 - 43.000; Vollzeit

Zusammenfassung

Swindon Borough Council is seeking an Enforcement Housing Officer to manage complex ASB and tenancy enforcement cases in the Housing Team. The role involves investigating complaints, gathering evidence, and developing action plans in line with legislation and Council policies.

You will prepare materials for court, attend hearings, and represent the Council when required. You will balance enforcement with early intervention, conduct risk assessments, maintain records, and work with partner

Qualifikationen

• Experience managing complex housing and ASB casework.
• Strong communication, negotiation and conflict resolution.
• Ability to investigate complaints, assess risk and make decisions.

Aufgaben

• Manage a varied caseload of complex ASB and tenancy enforcement cases.
• Investigate complaints, gather evidence, develop action plans.
• Prepare evidence for court proceedings and attend hearings.
• Represent the Council in legal action when required.
• Maintain accurate case records and contribute to service improvements.

Kenntnisse

Complex casework

Communication skills

Negotiation

Conflict resolution

Decision making

Relationship building

IT literacy

Driving licence

Tools

MS Office

Jobbeschreibung

Swindon Borough Council is seeking an Enforcement Housing Officer to manage complex ASB and tenancy enforcement cases in the Housing Team. The role involves investigating complaints, gathering evidence, and developing action plans in line with legislation and Council policies.

You will prepare materials for court, attend hearings, and represent the Council when required. You will balance enforcement with early intervention, conduct risk assessments, maintain records, and work with partner