Arranging Support Placements Team Administrator

Kent County Council; Whitstable; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

Kent County Council invites applications for an Arranging Support Placements Team Administrator in Whitstable. This permanent role supports the team, manages enquiries, triages referrals, and coordinates communications to ensure smooth service delivery.

You will maintain records using Outlook and Excel, support the team, and may travel across the county. Hybrid working is available; full induction and equipment are provided.

Qualifications

• Strong organisational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in IT systems and Microsoft Office.
• Confidence in handling multiple stakeholders and sensitive information.
• Commitment to person-centred care and support.
• Ability to work collaboratively and flexibly within a multi-disciplinary team.

Responsibilities

• Act as first point of contact for the team and handle enquiries.
• Triaging referrals and coordinating communications with stakeholders.
• Maintaining accurate records on data systems.
• Providing administrative support to the whole team.
• Travel across the county when required.
• Hybrid home working options and full induction/training.

Skills

Strong organisational

Time management

Excellent communication

Interpersonal abilities

Proficiency in IT systems

Microsoft Office

Tools

Microsoft Outlook

Microsoft Excel

Job description

Arranging Support Placements Team Administrator

Role Responsibility

We’re looking for a confident, proactive, and positive individual to join our Arranging Support Placements Team in a permanent Administration role.

This is a varied and rewarding role where you will act as the first point of contact for the team, managing enquiries, triaging referrals, coordinating communications with a wide range of stakeholders, and supporting the smooth day-to-day operation of the service.

You will be responsible for handling queries, maintaining accurate records on our data systems and providing administrative support to the whole team. The successful candidate will have excellent organisational and communication skills, a keen eye for detail, and the ability to work flexibly while ensuring individuals receive timely and effective support.

We’re looking for someone who is flexible, confident, and able to thrive in a busy team environment. You’ll need to manage work effectively and be able to travel across the county when required. The role is based in Whitstable, with the option for some hybrid home working. Full induction, training, and equipment will be provided.

This is an exciting opportunity to make a meaningful impact while developing your skills in a supportive and dynamic environment.

This role is ideal for someone with a strong background in administration, customer service, purchasing, or procurement who is keen to grow professionally within the social care sector and contribute to the work of the local authority. Proficiency in Microsoft Outlook and Excel is essential.

What We’re Looking For:

• Strong organisational and time management skills
• Excellent communication and interpersonal abilities
• Proficiency in IT systems and Microsoft Office
• Confidence in handling multiple stakeholders and sensitive information
• Commitment to person-centred care and support
• Ability to work collaboratively and flexibly within a multi-disciplinary team

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure check via the Disclosure and Barring Service.

For further details, please contact:

Jennifer Daniels on [e-mail] or 03000418919

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.