Area Manager - 24/7 Logistics & People Ops

Ocado; Cherwell District; On-site; GBP 42,000 - 54,000; Full time

Job summary

Ocado Logistics is hiring an Area Manager for the Bicester Customer Fulfilment Centre. You will lead, motivate and support an operational team to maintain health and safety standards, drive engagement, and ensure KPI delivery in a 24/7 environment.

The role involves a 4-on, 4-off shift pattern (12-hour shifts) with both day and night roles; you will coach staff, monitor labour turnover and absence, and report on area KPI metrics to drive continuous improvement and excellent employee experience.

Qualifications

• Experience leading warehouse operations.
• Strong health and safety focus.
• Proven ability to coach staff.

Responsibilities

• Lead, motivate and support an operational team to maintain health and safety standards and drive KPI delivery in a 24/7 warehouse environment.
• Deliver pre-shift briefings and daily operations reporting with KPI metrics.
• Coach and develop team members, address attendance and labour turnover, and drive continuous improvement.

Job description

Ocado Logistics is hiring an Area Manager for the Bicester Customer Fulfilment Centre. You will lead, motivate and support an operational team to maintain health and safety standards, drive engagement, and ensure KPI delivery in a 24/7 environment.

The role involves a 4-on, 4-off shift pattern (12-hour shifts) with both day and night roles; you will coach staff, monitor labour turnover and absence, and report on area KPI metrics to drive continuous improvement and excellent employee experience.