Area Manager - 24/7 Warehouse Ops & Growth

Ocado Logistics; Witney; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Pension plan

Income protection

Life insurance

Private medical cover

25 days leave, 27 after 5 years

Shopping discounts

Job summary

Ocado Logistics is seeking a Warehouse Manager for the Bicester Customer Fulfilment Centre. You will lead an operational team in a fast-paced, 24/7 environment, ensuring safety and efficiency in all processes.

The role requires managing KPI delivery, driving engagement, and fostering an excellent worker experience across day and night shifts in a highly automated site. You will report to the site leadership and support multiple shifts and locations as needed.

Qualifications

• Previous management experience in a warehouse or logistics environment.
• Strong knowledge of Health & Safety practices and safe operating standards.
• Excellent verbal and written communication with data interpretation skills.
• Experience in performance management and disciplinary/grievance investigations.
• Experience with computerised WMS and reporting tools.
• Experience with food safety compliance.

Responsibilities

• Lead and motivate teams in a time-sensitive operation with focus on safety, welfare and conduct.
• Apply Health & Safety standards and investigate adverse events.
• Utilise people management to drive training, coaching and address KPI metrics like turnover and absence.
• Contribute to performance improvement, housekeeping and adherence to food safety mechanisms.
• Manage daily operations, deliver pre-shift briefings and report area KPIs.
• Undertake tiered management/personal shopper tasks if needed.
• Stand/walk for extended periods, lift up to 30kg, wear PPE, and train to use Mechanical Handling Equipment.
• Work in environments ranging from 30°C to -30°C and support other sites as needed.
• Be prepared to work shifts including weekends in a 24/7 operation.

Skills

Warehouse management

Health & Safety

People management

Data analysis

Disciplinary & grievance

Communication

Numeracy

Continuous improvement

Education

IOSH accreditation

Tools

Warehouse Management System (WMS)

Core reporting tools

Job description

Ocado Logistics is seeking a Warehouse Manager for the Bicester Customer Fulfilment Centre. You will lead an operational team in a fast-paced, 24/7 environment, ensuring safety and efficiency in all processes.

The role requires managing KPI delivery, driving engagement, and fostering an excellent worker experience across day and night shifts in a highly automated site. You will report to the site leadership and support multiple shifts and locations as needed.