Apprentice Service Advisor - Kickstart Your Automotive Career

Group 1 Automotive; Wokingham; Sur place; GBP 16 000 - 20 000; Plein temps

Avantages offerts par ce poste

33 days annual leave (including bank)

Exclusive retail discounts

Company pension

Training and development opportunities

Healthcare support

Cycle-to-work scheme

Volunteer day

Share purchase plan

Refer a friend bonus

Rentention and progression paths

Learning and development programs

Life assurance

Résumé du poste

Group 1 Automotive is offering an apprenticeship as a Service Advisor in Wokingham. You will engage with customers in person and over the phone, handling bookings, paperwork, invoices, and warranty claims while collaborating with workshop teams to ensure an outstanding service experience.

The role emphasizes learning, progression, and earning potential as you train toward becoming a fully qualified Service Advisor.

Qualifications

• Enthusiastic, hardworking individual ready to learn.
• GCSEs in Maths, English and Science required.
• Willing to complete an 18-month apprenticeship.

Responsabilités

• Arrange bookings and appointments with customers face-to-face and on the phone.
• Complete relevant paperwork for customer service and centre records.
• Prepare invoices and process warranty claims.
• Work with workshop and management to deliver an excellent customer experience.
• Promote sale of accessories and service plans.

Connaissances

Customer service

Administration

Teamwork

Upselling

Communication skills

Timekeeping

Problem solving

Formation

GCSE Maths, English and Science

Description du poste

Group 1 Automotive is offering an apprenticeship as a Service Advisor in Wokingham. You will engage with customers in person and over the phone, handling bookings, paperwork, invoices, and warranty claims while collaborating with workshop teams to ensure an outstanding service experience.

The role emphasizes learning, progression, and earning potential as you train toward becoming a fully qualified Service Advisor.