Apprentice Parts Advisor

Paul Rigby Group; Bromsgrove; On-site; GBP 17,000 - 29,000; Full time

Benefits offered by this job

Competitive salary between £16,640 and

On‑the‑job training

Qualifications through apprenticeship

Career development

Staff discounts

Pension scheme

Job summary

Paul Rigby Ltd in Bromsgrove, Worcestershire, is seeking an Apprentice Parts Advisor to learn the parts trade while supporting the busy parts department. You will assist in identifying parts, service customers, and learn stock control under experienced colleagues.

This full-time, permanent apprenticeship offers on‑the‑job training, recognised qualifications, and a clear path to career development within the automotive industry.

Qualifications

• Minimum GCSEs (or equivalent) in English and Maths.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organisational abilities.

Responsibilities

• Assist in the identification and sourcing of automotive parts for customers and workshop technicians.
• Provide excellent customer service in person and over the phone.
• Maintain parts stock levels through stock control and ordering processes.
• Update and manage parts database records for accuracy and availability of parts information.
• Support the team in processing sales transactions and maintaining paperwork.
• Learn and adhere to company policies, health and safety regulations.

Skills

Strong communication

Organisation

Customer service

Teamwork

Willingness to learn

Education

GCSE English & Maths

Tools

Basic IT skills

Job description

Apprentice Parts Advisor - Paul Rigby Ltd

Apprentice Parts Advisor

Location: Bromsgrove, Worcestershire, United Kingdom

Salary: £16,640 to £29,000 per annum

Employment Type: Full-time, Permanent

About Paul Rigby Ltd

At Paul Rigby Ltd, we pride ourselves on delivering exceptional automotive services and parts expertise. As a growing company in the heart of Worcestershire, we are committed to investing in talent that shares our passion for quality and customer satisfaction. We are excited to offer an opportunity for a motivated individual to join us as an Apprentice Parts Advisor and kickstart a rewarding career in the automotive industry.

The Role

As an Apprentice Parts Advisor, you will be a key member of our team, supporting our parts department with day-to-day operations. This role is ideal for someone eager to learn the trade and develop a strong foundation in automotive parts and customer service. You will work closely with experienced advisors and technicians to ensure our customers receive the right parts swiftly and efficiently.

Key Responsibilities

• Assist in the accurate identification and sourcing of automotive parts for customers and workshop technicians.
• Provide excellent customer service both in person and over the phone, responding to enquiries with professionalism and care.
• Maintain parts stock levels by supporting stock control and ordering processes.
• Update and manage parts database records to ensure accuracy and availability of parts information.
• Support the team in processing sales transactions and maintaining paperwork.
• Learn and adhere to company policies, health and safety regulations, and industry standards.
• Work collaboratively with colleagues across the dealership to support smooth operations.
• Develop technical knowledge of automotive parts to provide informed advice to customers and technicians.

Who We’re Looking For

We are seeking an enthusiastic individual who is eager to learn and grow within the automotive sector. This apprenticeship is perfect for someone who is organised, personable, and has a keen interest in vehicles and parts.

• Minimum GCSEs (or equivalent) in English and Maths.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organisational abilities.
• A proactive and positive attitude towards learning and teamwork.
• Basic IT skills and a willingness to learn new software systems.
• An interest in the automotive industry and a desire to build a long‑term career.
• Ability to work under supervision and follow instructions carefully.

Benefits

• Competitive salary between £16,640 and £29,000 per annum, depending on experience and progression.
• Comprehensive on‑job training and support from experienced professionals.
• Opportunity to gain recognised qualifications through the apprenticeship programme.
• Career development prospects within Paul Rigby Ltd and the wider automotive industry.
• Friendly and supportive working environment.
• Access to company benefits such as staff discounts and pension scheme.